- Schools programmes
- Booking a school visit
- Planning a school visit
- Resources
- Freedom (KS3 history)
- Your Ocean (KS3 geography, citizenship, science)
- Time Pirates (KS2&3 History)
- Leisure, Travel & Tourism (KS4 & post-16)
- Trim, the cat (KS1-2 literacy, geography)
- Leading Lives (A-level business studies)
- GCSE Astronomy
- 'Coast Exposed' photography resource (post-16)
- A Tudor & Stuart Christmas
- Continuing professional development
Study units
- Customer service
- The NMM as a museum, tourist attraction and leisure facility
- Customer service at the Museum
- First impressions count!
- Examples of customer service at the Museum
- Why excellent customer service is important
- Defining customers
- Providing for customers
- Dealing with customers
- Selling skills
- Personal presentation
- Customer service situations
- Handling complaints
- Assessing quality and effectiveness
- Marketing
